Returns & Exchanges

At HeavenSent, we want you to feel divine in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel. If your selection isn't a perfect match, we are dedicated to helping you find the right fit or providing a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garments are in their original, unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.